Legal & Compliance
Privacy Policy
How Murad Counseling PLLC collects, uses, and protects your information, and your rights as a client.
Effective Date: January 1, 2024 | Last Updated: April 2026
Part I
HIPAA Notice of Privacy Practices
This Notice describes how medical and mental health information about you may be used and disclosed, and how you can get access to this information. Please review it carefully.
How We Use and Disclose Your Protected Health Information
Treatment: Your information is used to provide, coordinate, and manage your mental health treatment. Information is shared with other providers only with written authorization, unless required by law.
Payment: Murad Counseling PLLC is primarily a private-pay practice. A limited number of insurance options may be available depending on the client’s plan, benefits, and platform availability. Superbills may be provided when appropriate. Payment processing uses a HIPAA-compliant processor; credit card data is not stored in your clinical record.
Operations: Your information may be used for internal quality assurance and supervisory activities required by LPC-S licensure, conducted under HIPAA-compliant confidentiality agreements.
Required Disclosures: We are required by law to disclose PHI when you authorize it in writing, when disclosure is required to prevent serious harm to yourself or others, when child or elder abuse is suspected, when a valid court order requires disclosure, or when required by federal or state law.
Your Rights Regarding Your Health Information
- Right to access: You may inspect and obtain copies of your clinical record in writing. We will respond within 30 days. A reasonable copying fee may apply.
- Right to amend: You may request corrections to inaccurate or incomplete records. Requests must be in writing.
- Right to an accounting: You may request a list of disclosures made for purposes other than treatment, payment, or operations.
- Right to restrict disclosures: You may request restrictions on use of your information. We will honor agreed-upon restrictions in writing.
- Right to confidential communications: You may request we contact you only in specific ways or at specific locations.
- Right to a copy of this Notice: You may request a copy of this Notice at any time.
Our Duties
Murad Counseling PLLC is required to maintain the privacy of protected health information, provide this Notice, follow the terms of this Notice, and notify affected individuals if a breach of unsecured PHI occurs.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with this practice or with the U.S. Department of Health and Human Services, Office for Civil Rights at hhs.gov/ocr/privacy. You will not be retaliated against for filing a complaint.
For concerns about professional conduct: Texas Behavioral Health Executive Council, 1801 Congress Ave., Ste. 7.300, Austin, TX 78701. Website: bhec.texas.gov.
Part II
Website Privacy Policy
This website may collect information you voluntarily provide through forms, email links, or scheduling links. Please avoid submitting sensitive clinical details through public website forms.
The site may use basic analytics, cookies, security tools, spam prevention, and hosting logs to maintain functionality and understand website use. These tools do not replace clinical records and should not be used for emergency communication.
Third-party services, including scheduling or contact tools, may have their own privacy practices. When you leave this website for another platform, that platform’s privacy policy applies.
Questions about this Notice may be directed through the contact page.