You definitely can and must be able to do so before I accept a new client. This 10-15 minute free consultation call will allow you to ask questions about your specific needs, help me assess whether Telehealth therapy is appropriate for you based on your acuity, and determine if we are a good fit. You can also reach out to me by clicking the contact button or emailing fmurad@muradcounseling.com.

I do take insurance! However, you must call your insurance to verify that they cover your therapy and how much it will cost. The number on your insurance card can provide this information, or your health insurance online portal can sometimes provide this information. Ultimately, you will be responsible for any bills not paid by your insurer.

Questions to ask your insurance company to get a picture of what they cover and any associated costs are as follows:

Do you cover mental health outpatient services?

Is Felix Murad in the network with your insurance?

How much is your deductible, copay, & coinsurance, if any?

Are there any limitations or pre-authorization required to begin therapy?

For your convenience, I accept all credit/debit cards, including FSA/HSA cards. I also accept PayPal, Venmo, and CashApp. Unless otherwise discussed, payment is due at the start of the session. I have limited time slots reserved for people who cannot afford the entire session or are underinsured on a case-by-case basis.

All sessions are completed through telehealth. Please ensure you have a good internet connection and are in a comfortable, private place. The free consultation will take place over the phone at the number you provide.

You made the right choice by picking me to assist you with your mental health concerns—no pressure, but I promise not to hold it against you if you didn't. Here’s the game plan to get us rolling:

Online therapy is a safe and secure option for mental health support. We take all necessary measures to ensure HIPAA compliance, which protects your privacy and confidentiality. Our platforms adhere to relevant laws and ethical guidelines, ensuring that your information is handled with the utmost care. Thus, you can trust that your therapy sessions are effective and secure.

If you have any additional inquiries, feel free to email fmurad@muradcounseling.com. Just remember that emails sent after 5 p.m. may be answered with humor and a sprinkle of caffeine.

All services I offer are not meant to replace emergency assistance. Contact 911 or go to your local emergency room if you have an emergency. We can speak afterward. My priority is your safety. If you have been hospitalized or had any SI/HI attempts/plans in the past 60 days, you will not be accepted as a new client until it has been 4 months of no SI/HI ideation, intent, plan, or attempt. If you want to speak with someone for crisis support, you can text 988, which will answer 24 hours a day and is free of charge.

I am ethically obligated to act in my client's best interest. If you found me through NOCD for OCD treatment, please go through NOCD to receive treatment and request to work with me. I cannot accept clients who found me via the NOCD website. However, you may inquire about becoming a client if you discovered my practice through your insurance or independently via my website or social media.